Service & repair center

To ensure your outstanding customer experience, Nitehog offers you impeccable services.

 

TROUBLESHOOT YOUR NITEHOG PRODUCTS

You can overcome most technical challenges on your own. For a more detailed look, feel free to explore our library of frequently asked questions. We cover a variety of topics such as firmware and software updates, image fixes, battery fixes, etc.

Frequently Asked Questions

 

CUSTOMER SUPPORT

In case you face a more challenging technical trouble with one of your Nitehog products, you can contact our customer support hotline.

1. Service Center for Germany, Austria and Switzerland

Address: TB Service Thomas Buchholz, Gewerbeparkstr 2, 03099 Kolkwitz, Germany
Support phone number: 0049 355 355 515 75
Email: [email protected]

Working hours:
Monday: 10:00 – 16:00
Tuesday: 10:00 – 16:00
Wednesday: 10:00 – 16:00
Thursday: 10:00 – 16:00
Friday: 10:00 – 16:00

2. Service Center for the rest of Europe

Address: Technology Park Optix, 4500 Panagyurishte, Bulgaria
Email: [email protected]

 

REPAIR MANAGER

If your problem is still present after troubleshooting and contacting customer support, you may need to send your product to one of our repair centers for further investigation. By registering in our Repair Manager system, you’ll be able to register your service request, be pointed to the nearest service center and you will receive status updates quickly and securely.

Register repair